Guidelines for Technicians Competency Development to Support Sustainable Success of Rail System Technology in The State Railway of Thailand

Abstract

This study was a qualitative research, the purpose of this study was to study the approaches for Guidelines for Technicians Competency Development to Support Sustainable Success of Rail System Technology in The State Railway of Thailand by using Delphi Techniques to obtain a consensus of 33 experts, this research, the reduction of the error was 0.44-0.43, the net change was 0.01, the research tool was an open-ended structured interview for content analysis then developed into a closed-ended questionnaire of estimating scale type. A total of 3 rounds of data collection were performed, the statistics used in the research were percentage, mean, standard deviation, median, mode, and interquartile range. The results showed that, Guidelines for Technicians Competency Development to Support Sustainable Success of Rail System Technology in The State Railway of Thailand, with 100 indicators, the sample group had a unified opinion of all 100 indicators, with the indicators having the highest mean in each aspect as follows:

1) Resources aspects: preparing knowledgeable and expertise in rail technology speakers, to support the development of technicians' competencies (X ̅  = 4.58).

2) Content aspects: creating awareness of operational safety for technicians working on the electric train system (X ̅  = 4.61).

3) Practical aspects: such as, training while working (X ̅  = 4.64) and,

4) Motivational aspects: such as having a systematic and fair performance evaluation committee for technicians according to their abilities to be used as a guideline for considering career advancement and special consideration is given to employees with excellent performance (X ̅  = 4.61) respectively.